GENERAL

1. Who is Kersten Galleries?
2. Do I offer a catalog?
3. Will I produce a commissioned piece to fit your needs?
4. Is my artwork available for resale in galleries?
5. How do I contact you?
6. Is it safe to order from your site?
7. What is our guarantee/return policy?

PRINTING / FRAMING / MATTES

1. What is a Giclee?
2. Can we provide custom framing or matting for you?

SHIPPING / ORDER FULFILLMENT

1. How long will it take to ship my order?
2. How do I ship my orde

GENERAL

1. Who is Kersten Galleries?
Rick Kersten is the owner and artist of Kersten Gallery which is located in Scottsdale, Arizona. For my full bio, click here.

2. Do we offer a printed catalog?
My website is my catalogue. I continually grow my product line and constantly
update my website to reflect new offerings.

3. Will I produce a commissioned piece to fit your needs?
I am able to produce a commissioned piece of art.
Please refer to our commission page: Commissions.

4. Is my artwork available for galleries?
All artwork is available for wholesale to qualifying galleries.
Please contact Rick Kersten at rick@kerstengallery.com or
phone him at (480) 586-4656.

5. How do I contact you?
You can contact me at (480) 586-4656 or email me at
rick@kerstengallery.com. Our address is:

Kersten Gallery
8361 E Evans Rd Suite 101
Scottsdale, Arizona 85260.

6. Is it safe to order from your site?
All orders are processed using the Miva Merchant secure server processing system, which provides the highest level of online transaction security. Kersten Gallery is committed to protecting your privacy. I only require information (including address and credit card information) of our customers in order to provide my services and to keep you informed of your order. I will never share, trade or sell our customers personal information.

7. What is your return policy?
All sales are final. However, Kersten Gallery fully guarantees the package you receive against any bending, tearing, breaking or any other kind of damage which may occur during the shipping process. If there was damage, you must contact Customer Support within 5 days of receiving your order at customerservice or call us at (480) 586-4656.

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PRINTING / FRAMING / MATTES

1.What is a Giclee?
I offer printing in the form of Giclee prints on canvas and paper. Giclee printing is a high-end digital printing systems which result in exceptional print quality and resolution.

2. Can we provide custom framing or matting for you?
If you have any special framing or matting requests, we will be happy to try to accomidate your needs.

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SHIPPING

1. How long will it take to ship my order?
Matted prints will ship within 3 business days. Prints on canvas and originals will ship within 10 business days. If you have any special considerations or need an item sooner, please let me know.

2. How do I ship my orders?
I take great care in packing every order. All orders are shipped via USPS and take between 1 to 9 days transit time for the continental United States.

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